About Us & Our Team

Who We Are

Our Values

While results matter most, here are the values we seek to live.

Trustworthy

We place our clients interests above our own, and we are guided by an objective morality and integrity. We will always do what's right, honest and true.

Competent

We produce industry leading work, and our team members pursue mastery in everything they do. We have a culture of continuous improvement and feedback.

Enjoyable

We want to be marked by love, joy, peace, patience, kindness and goodness. We seek a confident humility and having fun while pursuing excellence.

Rigorous

We don't put out half-baked ideas, we rigorously strategize & measure everything. We are driven by both data and principle, and we prioritize results.

Our History

We exist to help maximize the efforts of business owners & entrepreneurs, so they can focus on what they do best. Our team is committed to being trustworthy, competent, enjoyable and rigorous in all we do. We relentlessly pursue the best interests of our clients, we seek to be excellent at anything we do, we hate coddled ideas, and we want you to love interacting with us at every level.

2012 - Nuance Financial Tax & Accounting

Rob Satrom started and founded Nuance Financial Tax & Accounting out of Lakeville, helping small businesses with pro-active tax planning, tax services, bookkeeping and more. He left Nuance to start Feedbackwrench to help those clients with more than their taxes.

2015 -2018- Feedbackwrench Grinding

Between 2016 - 2018 we spent time helping smaller customers, building our credibility, and learning what actually gets results for them.

2018 - Present Feedbackwrench Team

After building momentum, we've been fortunate to build a team of designers, copywriters, and project managers that help us work efficiently for our customers.

Feedbackwrench

We've built a team and process to live out our mission - to maximize the efforts of business owners and entrepreneurs by making the web their best employee.