Marketing, strategy and systems to scale your small business profitably.

We've built two businesses of our own. Now we help you grow yours profitably.

Most small businesses struggle to grow and scale profitably. We provide the marketing, strategy and systems to help them fulfill their potential.

A live call with our team. You'll leave with your top three fixes.

4.9 177+ Google reviews · Since 2015, 550+ businesses
Rob Satrom, founder of Feedbackwrench
550+businesses since 2015
FWFeedbackwrench
NFNuance Financial Tax & Accounting
Rob SatromFounder, Feedbackwrench

Rob's two businesses

  1. 2015
    Feedbackwrench opensStrategy, websites, ads and video for owner-run businesses that sell high-value work.
  2. NF
    Nuance Financial Tax & AccountingRob builds a firm of his own. Now he's the owner hiring the vendors and reading the numbers.
  3. 550+
    Businesses transformedRemodelers, landscapers, trades, accountants and more, across the country.
  4. Today: the Profitable Growth SystemEverything we've learned, set up as one system your team can run.
Our story

We've sat on your side of the desk.

Besides building two businesses of our own, we've helped over 550 small businesses since 2015. We know what it's like to be busy every day and still wonder where the profit went.

Rob Satrom started Feedbackwrench in 2015. He also built Nuance Financial Tax & Accounting. So he's hired the vendors, paid for the ads and looked at the numbers at the end of the month, the same way you do.

That's why everything we build points at profit. We track every lead to the paid invoice, so you can see which dollar booked which job. Then you turn up what works and cut what doesn't.

2015

in business since, with two businesses built of our own

550+

businesses transformed

10-20X

average first-year ROI for clients who put our profitability tracking in place

30-80%

of marketing spend is wasted at most businesses

Why we do this

Profitable growth, for the people who count on you.

Your business carries more than you. It carries your family, your crew and your customers. That's who we're really working for.

Our mission

We help small businesses fulfill their potential in profitability and scalability, with marketing, strategy and systems.

Our purpose

Bless business owners so they can bless their families, employees, customers and communities.

ProfitableScalableFreed & equipped better marginsgrowth that lastsyour team runs it YOUR POTENTIAL

Where profit, scale and freedom overlap. That's where we aim.

The five values we work by

01

Trustworthy

We sit on your side of the table. We never mark up your ad spend.

02

Competent

We've built two businesses of our own. We know the work.

03

Enjoyable

Working with us should be the best part of your week, not another meeting.

04

Rigorous

We track to the paid invoice, not the click.

05

Collaborative

We build it with your team, so your team can run it.

Why we equip you

Freed from vendors. Equipped to do it yourself.

Most agencies want you to need them. We'd rather you own it. We set up your Profitable Growth System, then hand your team the keys and teach them to drive.

  • 1
    Run it with a quick chatAdd pages, update projects, write ads and post to social in Claude, ChatGPT or Grok.
    ClaudeChatGPTXGrok
  • 2
    Your team learns the skillEvery client's team gets Create Marketers free, so they can keep it going without us.
  • 3
    We're here when you want moreEquipped doesn't mean alone. We still run strategy and the big builds with you.
The usual agency way
Freed and equipped
Email a designer, wait a week for a new page
Ask in a quick chat, get a finished page
Pay a developer for every change
Your team (or your AI) makes the change
WordPress updates, plugins and maintenance fees
Plain, fast code. Nothing to patch.
Reports in five tools you never open
Ads, SEO and analytics in one dashboard
Reviews collected by hand, if at all
The system asks, collects and publishes them
The agency owns the know-how
Your team learns it and keeps it
The team

Small on purpose. You work with the people who do the work.

No handoffs to a junior account manager. When you call, you get us.

Rob Satrom

Rob Satrom

Owner & founder

Built Feedbackwrench and Nuance Financial Tax & Accounting. Leads the strategy on every client and still runs the workshops himself.

Heather Satrom

Admin & client support

Your first stop for questions, edits and help. Reach her at support@feedbackwrench.com.

Ben Sparrow

Rob's right hand

Works side by side with Rob on client builds, so your project keeps moving between calls.

Based in Lakeville, Minnesota. We work with owners across the country, and we're happy to meet in person if you're in the Twin Cities. 19950 Dodd Blvd Ste 102.
Contact us
Real clients, real reviews

Real owners. Real crews. Real work.

Every photo here is a client of ours: their people and their projects, shot by our team or by them. No stock crews.

The Ground Tech team in their equipment shop
Ground Tech
The Performance Financial team in Des Moines
Performance Financial
Drone view of a Minnesota Landscapes project
Minnesota Landscapes
The First Class Plumbing team with their van
First Class Plumbing
A three-season porch by Country Creek Builders
Country Creek Builders
★★★★★
Rob is the key to helping us market on the web, we couldn't do it without him. His experience saves us time and money!
Watch their review
Mike
MikeGround Tech
Google review
★★★★★
Rob was amazing to work with. The guy went above and beyond at each turn and created an amazing website. His team is responsive and gives great insight.
Watch their review1 min
Drake
DrakePerformance Financial
Google review
★★★★★
Had such a great experience from working with Rob! He definitely goes above and beyond expectations. There is true authenticity and care through his work and personality.
Rachel
RachelAsnani CPA
Google review
Our work

Every one of these is a business we built for.

See all 143 sites
Canna Drust CPA & Accountant for the Cannabis Industry website
FreedomFromAccounting: Phoenix Bookkeepers, Accountants & Ta website
Really Reliable Bookkeeping website
Dentist in Lakeville, MN website
Enclave Dock & Lift website
Noble Tax Strategies website
Your next step

Get profitable growth you can measure. Book your Sales & Marketing Audit.

We'll score your website, ads, proof and tracking, then show you what we'd fix first. If nothing's broken, we'll tell you that you don't need us.

A live call with our team. You'll leave with your top three fixes.